Privacy Policy

1. Information We Collect

We collect information you provide through email, including your name, company, email address, telephone number, business or shipping details, inquiry content, and communication records.

For quotations or projects, we may also receive product requirements, quantities, artwork, logos, reference files, packaging instructions, and delivery information needed to assess or fulfill your request.

When you visit the site, our hosting and measurement services may receive technical information such as your IP address, browser and device type, referring page, pages visited, approximate location, and cookie or similar identifier data.

2. How We Use Information

We use information to answer inquiries, prepare quotations, review requirements, develop samples, process orders, communicate about production, coordinate payment or delivery, maintain business records, secure the site, and meet applicable obligations.

Inquiry handling: Contact links open your email service. You review and send the message through that service; clicking a link alone does not send an inquiry to GloveWise. Access to received inquiries is limited to people and service providers who need the information for the relevant business purpose.

3. Cookies

Cookies and similar technologies can support website functions, security, audience measurement, advertising measurement, and user preferences. Google Analytics and Google Ads may use these technologies when their tags are active.

Your choices: You can manage cookies through your browser. Where analytics or advertising features require consent, the choices offered for those features govern their use.

4. Analytics and Third-Party Services

We use providers such as our website host and email provider to operate the site and communicate with visitors. Google services may support website measurement and advertising where enabled. Each provider processes information under its own terms and privacy practices.

Analytics and advertising: Where enabled, Google Analytics helps us understand traffic sources, visited pages, device types and site usage. Google Ads supports advertising and measurement. The information processed depends on the features in use and applicable settings and choices. Contact-link measurement records only the contact channel and the page path.

5. Data Sharing

Wenzhou GloveWise Co., Ltd. does not sell personal information. We may share information with service providers when reasonably necessary to operate the site, communicate with you, evaluate or fulfill an order, coordinate payment or logistics, protect our rights, or meet a legal requirement.

Recipients may include Google, website hosting and IT providers, email providers, payment providers, professional advisers, laboratories, production partners, freight forwarders, customs agents, carriers, and public authorities when relevant to your request or required by law.

6. Data Retention

We retain information only for as long as reasonably necessary for inquiry follow-up, order fulfillment, after-sales service, accounting, legal obligations, dispute handling, and security. Retention periods vary by data type and purpose, and Google data follows the settings of the relevant account.

7. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information from unauthorized access, alteration, disclosure, loss, or misuse. No internet transmission or storage system can be guaranteed completely secure.

8. Your Rights

Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, objection, portability, withdrawal of consent, or information about how your personal information is processed.

To make a privacy request, contact info@glovewise.com. We may need to verify your identity and may retain information when required for legal obligations or legitimate recordkeeping.

9. International Data Transfers

Wenzhou GloveWise Co., Ltd. is based in China, while customers and service providers may be located in other countries. Your information may therefore be processed outside your place of residence, subject to safeguards required by applicable law.

10. Children’s Privacy

This business-to-business website is not directed to children. We do not knowingly collect personal information from children below the minimum age set by applicable law; if you believe a child has provided information, contact us so we can review the request.

11. Changes to This Policy

We may update this Privacy Policy when our website, services, data practices, or legal obligations change. We will post the revised policy on this page and update the effective date.